Xhale Resort & Spa Privacy & Data Terms

1. What we collect:

When you interact with our website — whether submitting a booking inquiry, signing up for our newsletter, or using our contact form — we may collect your name, email address, phone number, and any preferences or messages you choose to share.

2. How we use your information:

We use your information solely to:

• Process and manage your reservations and service requests
• Respond to inquiries and provide guest support
• Send you exclusive offers, updates, or newsletters — only if you have opted in
• Improve our website experience and services

3. What we will never do:

• Sell or rent your email address or personal data to any third party
• Share your information with advertisers or data brokers
• Use your data for purposes beyond what is described in these terms
• Send you unsolicited marketing communications without your consent

4. Data security:

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Your data is stored securely and accessed only by authorized Xhale Resort & Spa staff on a need-to-know basis.

5. Cookies:

Our website may use cookies to enhance your browsing experience and analyze site traffic. Cookies do not contain your personal information. You may disable cookies in your browser settings at any time without affecting your ability to use our website.

6. Third-party service providers:

In limited cases, we may share data with trusted service providers (e.g., payment processors, booking platforms) who assist in operating our website or fulfilling your reservation. These providers are contractually obligated to keep your information confidential and may not use it for any other purpose.

7. Your rights:

You have the right to access, correct, or request deletion of your personal data at any time. To opt out of email communications, simply click the "unsubscribe" link in any email from us, or contact us directly.

8. Changes to this policy:

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes your acceptance of the revised terms.

Questions? Contact us.